Cookie Policy

Note: legal review required. This document is a structural template. Placeholders marked [[to complete: ...]] must be filled with your company's information and the whole policy reviewed by qualified counsel before publication.

This policy explains which cookies this site uses and how you can control them. Essential cookies keep the platform secure and working; any cookie used to measure audience is opt-in and off by default. You can change your choice at any time.

What cookies we use, and why

We group cookies by purpose:

• Essential cookies: required to sign you in, keep your session secure, remember your active organization (X-Org), and protect against fraud and abuse. The platform cannot function without them, so they are not subject to consent.
• Preference cookies: remember choices such as your language (EN/FR) or interface settings, so you don't have to set them again.
• Analytics cookies (opt-in): help us understand which pages and features are used, so we can improve the product. They run only if you accept them. We rely on a privacy-first analytics approach: no cross-site tracking, no advertising profiles, and data minimized wherever possible.

We do not use advertising or third-party marketing tracking cookies.

Consent: opt-in, and reversible

Non-essential cookies (analytics, and any optional integrations) are loaded only after you give consent through the cookie banner. Until then, nothing beyond the essential cookies runs.

You can withdraw or change your consent at any time:

• Reopen the cookie settings from the banner link, available on every page.
• Clear the cookies stored by your browser for this site.
• Adjust your browser settings to block or delete cookies (blocking essential cookies may break sign-in and other features).

Retention periods

Cookies are kept only as long as needed for their purpose:

• Session cookies are deleted when you close your browser.
• Persistent cookies (such as your consent choice or language) are kept for a limited period, typically up to [[to complete: consent/analytics cookie duration, e.g. 6 to 13 months]].
• Analytics cookies follow the retention set by our privacy-first analytics configuration: [[to complete: analytics retention period]].

A detailed, up-to-date table of individual cookies (name, purpose, provider, duration) is maintained here: [[to complete: link or embedded cookie table]].

Third parties and your rights

Where a cookie is set by a third-party service (for example our privacy-first analytics provider), that provider processes data on our behalf under a data-processing agreement: [[to complete: analytics provider name and DPA reference]].

For any question about cookies, or to exercise your data-protection rights, contact [[to complete: DPO / privacy contact email]]. Data controller: [[to complete: registered company name, company number, registered address]]. Hosting provider: [[to complete: host name and address]].

Try Shanzhu with essential cookies only

You can evaluate the platform (team, resources, fleet, event setup and white-label) without accepting any analytics cookie.

Try it · 1 free event: one free event, 15 days, no card required. Explore the plans on pricing, or see fleet management.